How to Change Your TradeDay Dashboard Password

Written by Paul

Published on

January 13, 2026

Changing your TradeDay password is straightforward, but there's one critical thing you need to know: your TradeDay password is also your Tradovate password, your NinjaTrader password, and your password for any other platform connected to your TradeDay account. When you change it in one place, it changes everywhere. This single-sign-on system makes life easier once you understand it, but it catches new traders off guard.

Here's the complete process for changing your password, recovering a forgotten password, understanding password requirements, and fixing any login issues that come up.

Quick heads-up: This article is based on my real experience with TradeDay and the info available when I published/updated this. Things change in prop trading — rules, payouts, promos, all of it.

For the absolute latest, check TradeDay´s website or their faq page.

Step-by-Step: Changing Your TradeDay Password

The password change process happens through your TradeDay members area, not through the trading platform itself. Here's exactly how to do it:

1. Log Out Everywhere FirstBefore changing your password, log out of all platforms where you're currently signed in:

members.tradeday.com (main dashboard)
Tradovate (if connected)
NinjaTrader (if connected)
Jigsaw (if connected)
Any mobile apps

Why log out first? Because changing your password while still logged into platforms can cause authentication conflicts. Some traders report getting locked into weird states where old credentials are cached but new credentials are required.

2. Go to members.tradeday.comNavigate to the TradeDay members area login page. Don't go to Tradovate directly—you need to change the password through TradeDay's system since that's where your master credentials live.

3. Click "Forgot Password" LinkEven if you know your current password, the "Forgot Password" link is the official way to initiate a password change. There's no "change password" button in your account settings—you use the password reset function.

4. Enter Your Registered Email Provide the email address you used when signing up for TradeDay. This must be the exact email on file. If you've changed emails or have multiple accounts, make sure you're using the right one.

5. Check Your Email for Reset Link TradeDay will send a password reset link to your email. Check spam/junk folders if you don't see it within 2-3 minutes. The link is time-sensitive (usually expires in 30-60 minutes).

6. Create New Password Click the reset link and create your new password. Here's where password requirements matter—TradeDay has specific rules (covered in the next section). If your password doesn't meet requirements, the system will reject it with no explanation, which is frustrating.

7. Confirm New Password Enter your new password twice to confirm. Make sure you're typing it exactly the same both times—passwords are case-sensitive.

8. Test Login Immediately Once password is reset, log into members.tradeday.com immediately to verify it works. Then test Tradovate, NinjaTrader, or whatever platforms you use. Your new password should work across all of them because they're all linked to your TradeDay master credentials.

TradeDay Password Requirements

TradeDay doesn't publish their exact password requirements on the reset page, which causes issues for traders who create passwords that get rejected. Based on trader reports and testing, here's what the password system requires:

Confirmed Requirements:

Minimum 8 characters (possibly 10+ recommended)
At least one uppercase letter
At least one lowercase letter
At least one number
Case-sensitive (Password123 ≠ password123)

Likely Requirements (Not Confirmed But Commonly Reported):

At least one special character (!@#$%^&*)
No spaces allowed
Cannot be a previously used password
Cannot match your username or email

Common Password Mistakes:

All lowercase (gets rejected)
No numbers (gets rejected)
Too short (gets rejected)
Using spaces (gets rejected)

If your password reset keeps failing with no specific error, try this formula: Capital letter + 8+ lowercase letters + 2+ numbers + special character. Example: Trading2026! or Futures123#. This format consistently works.

Your TradeDay Password Controls All Platforms

This is the part that confuses traders: TradeDay uses a centralized authentication system. Your TradeDay credentials are your credentials for every platform you connect to their ecosystem.

What Changes When You Change Your TradeDay Password:

members.tradeday.com (main dashboard)
Tradovate login (automatically syncs)
NinjaTrader connection (uses same credentials)
Jigsaw connection (uses same credentials)
TradeDayX platform (uses same credentials)
Quantower connection (uses same credentials)
Any mobile trading apps linked to your account

You don't need to separately change passwords in each platform. Change it once at TradeDay, and the change propagates to everything.

Important Note About Usernames: Your TradeDay username always starts with TD_ followed by your unique identifier. Example: TD_trader12345. This username is:

Case-sensitive
Cannot be changed
Required for all platform logins
Not the same as your email address

When logging into Tradovate or NinjaTrader, you use your TradeDay username (TD_xxxxx) and your TradeDay password, not separate credentials.

Platform	Login Username	Password
TradeDay Dashboard	Your email OR TD_username	Your TradeDay password
Tradovate	TD_username (required)	Your TradeDay password
NinjaTrader	TD_username (required)	Your TradeDay password
Jigsaw	TD_username (required)	Your TradeDay password
TradeDayX	TD_username (required)	Your TradeDay password
Quantower	TD_username (required)	Your TradeDay password

Common Password Issues and Fixes

Traders run into predictable password problems. Here are the most common issues and their solutions:

Issue: "Invalid Username or Password" ErrorThis usually means:

You're entering username or password incorrectly (remember: case-sensitive)
You're using your email instead of TD_username on platforms
You recently changed password but cached credentials are causing conflict

Fix: Log out of everything. Clear browser cache. Log back in using exact credentials (TD_username + password, not email).

Issue: Tradovate Won't Accept New PasswordAfter changing TradeDay password, Tradovate login fails.

Fix: Don't log into Tradovate directly. Always log into Tradovate through the TradeDay members area by clicking "Start Trading Now." This ensures you're authenticating through TradeDay's system, not Tradovate's native login.

Issue: Jigsaw Connection Lost After Password ChangeJigsaw disconnects and won't reconnect after you change password.

Fix:

Log out of Tradovate completely
Log out of Jigsaw completely
Log back into Tradovate first (through TradeDay members area)
Then connect Jigsaw using your new password

Some traders report that setting up NinjaTrader first, then connecting Jigsaw through NT's platform bridge, solves persistent connection issues.

Issue: Keep Getting "Password Does Not Meet Requirements"You're trying to set a new password but it keeps rejecting it with no specific reason.

Fix: Use this exact format: Capitalized + lowercase letters + numbers + special character. Example: Tradeday2026!. Avoid spaces, avoid common passwords like "Password123", make it at least 10 characters.

Issue: Forgot Username (TD_xxxxx)You know your password but forgot your exact TD_username.

Fix: Check your TradeDay welcome email from when you first signed up. Your TD_username is in that email. If you deleted it, contact TradeDay support at support@tradeday.com—they can look up your username using your registered email address.

Password Change Fixes Some Connection Issues

Interestingly, several traders report that changing their TradeDay password fixes certain platform connection issues that have nothing to do with forgotten credentials. If you're experiencing:

Jigsaw won't connect to Tradovate
NinjaTrader connection keeps dropping
"Market data connection lost" errors
Platform freezes or authentication loops

Try changing your password even if you know your current one. The reset process sometimes clears authentication cache issues that cause these problems. This isn't an official TradeDay support recommendation, but it's worked for enough traders that it's worth trying before submitting a support ticket.

Keeping Your Account Secure

TradeDay accounts hold real trading capital once you're funded, so password security matters. Here's how to protect your account:

Use a Strong, Unique Password: Don't reuse your email password, your bank password, or anything you use elsewhere. If TradeDay is compromised or you get phished, you don't want attackers accessing everything.

Enable Two-Factor Authentication If Available: As of early 2026, TradeDay doesn't offer 2FA, but if they add it, enable it immediately.

Don't Share Credentials: TradeDay prohibits device sharing and account sharing. Your TD_username and password are for you alone. Sharing them violates terms and can get your account terminated.

Change Password If Suspicious Activity: If you see trades you didn't place or login attempts from locations you don't recognize, change your password immediately and contact support@tradeday.com.

Use a Password Manager: Tools like 1Password, LastPass, or Bitwarden generate strong passwords and store them securely. This is better than using the same password everywhere or writing it on a sticky note.

FAQ: TradeDay Password Changes

Does changing my TradeDay password change my Tradovate password?

Yes. Your TradeDay password is your Tradovate password. They're the same credential set. Changing one changes the other because Tradovate authenticates through TradeDay's system.

Can I have different passwords for TradeDay and my trading platforms?

No. All platforms connected to your TradeDay account use your TradeDay credentials (TD_username + password). This is by design—single sign-on across the entire ecosystem.

What do I do if I forgot my TradeDay username (TD_xxxxx)?

Check your welcome email from when you signed up—your TD_username is in there. If you deleted it, email support@tradeday.com with your registered email address, and they'll send you your username.

Why won't my new password work after reset?

Most likely: (1) you're using email instead of TD_username when logging into platforms, (2) cached credentials in your browser, or (3) your password doesn't meet requirements. Try: TD_username + new password, clear cache, use strong password format.

Can I change my TradeDay username?

No. Your TD_username is permanent and cannot be changed. You're stuck with whatever was assigned when you created your account.

How often should I change my TradeDay password?

There's no required frequency. Change it if you suspect your account was compromised, if you've shared credentials (don't do this), or if TradeDay notifies you of a security issue. Otherwise, use a strong unique password and keep it secure.

Will changing my password log me out of my funded account?

Yes, you'll need to log back in with your new password across all platforms. But your trading account balance, positions, and history remain unchanged—password changes don't affect your account data, just your authentication credentials.

What if password reset email never arrives?

Check spam/junk folders first. If still nothing after 10 minutes, try again with the correct registered email. If that fails, contact support@tradeday.com directly—they can manually reset your password or resend the reset link.