Can You Cancel TradeDay Anytime? Cancellation Policy

You signed up for TradeDay, started your evaluation, and now you're wondering if you can just cancel and walk away. Maybe the rules are harder than you expected, maybe you realized futures trading isn't for you, or maybe you just need to pause for a few months. Whatever the reason, you want to know: can you actually cancel TradeDay without drama?

The short answer: yes, you can cancel anytime. TradeDay doesn't lock you into contracts or charge termination fees. But there are specific details about what happens to your account, whether you get refunds, and how cancellation affects your progress that most traders don't understand.

I'm breaking down TradeDay's complete cancellation policy — what you can and can't get back, how to actually cancel, what happens to your evaluation progress, and the smart way to pause your account if you're not ready to quit permanently.

Quick heads-up: This article is based on my real experience with TradeDay and the info available when I published/updated this. Things change in prop trading — rules, payouts, promos, all of it.

For the absolute latest, check TradeDay´s website or their faq page.

The Basic Cancellation Rules

Here's what you need to know upfront:

You can cancel anytime: There's no minimum commitment period. Cancel after one day, one week, one month — TradeDay doesn't care. You're not locked into annual contracts.

No cancellation fees: TradeDay doesn't charge you to cancel. No termination fee, no early exit penalty, nothing. You just stop paying the monthly subscription.

No refunds on unused time: If you paid for the current month and you cancel on day 5, you don't get a refund for the remaining 25 days. TradeDay subscriptions are prepaid for the full month.

Account access ends immediately: Once you cancel, you lose access to your evaluation account. You can't log in, you can't see your stats, it's done.

Progress is lost: If you were halfway through your evaluation, that progress is gone. You can't cancel for 2 months, come back, and pick up where you left off.

Reset fees are non-refundable: If you paid reset fees, those are gone. No refunds on resets even if you cancel right after paying for one.

The cancellation process itself is straightforward — the complications come from understanding what you lose and whether you actually want to cancel versus just pause.

How to Actually Cancel Your TradeDay Account

TradeDay doesn't make you jump through hoops to cancel. No phone calls, no retention departments, no begging.

Step-by-Step Cancellation Process

Step 1: Log into your TradeDay dashboard at your account portal

Step 2: Navigate to "Account Settings" or "Subscription Management" (usually in the top-right menu)

Step 3: Find the "Cancel Subscription" button or link

Step 4: Confirm you want to cancel (they'll show you a warning about losing progress)

Step 5: Done. Your subscription ends immediately, and you won't be charged for the next month.

Some traders report that the cancel button is sometimes hard to find in the interface. If you can't locate it, email TradeDay support (support@tradeday.com) and request cancellation. They'll process it within 24 hours.

When Your Cancellation Takes Effect

Cancellation is immediate for account access. You lose access to your evaluation account right away.

But for billing, the timing depends on where you are in your monthly cycle:

If you cancel on Day 5 of your month:

• You've already paid for the full month
• No refund for remaining 25 days
• Next month's charge will NOT process
• Your access ends immediately (you lose 25 days of paid access)

If you cancel on Day 28 of your month:

• You've already paid for the full month
• Next month's charge will NOT process
• You got most of your paid time
• Access ends immediately

Smart Move: If you're planning to cancel, wait until near the end of your billing cycle. Cancel on Day 25-30 so you got your money's worth for the current month.

Cancellation Confirmation

TradeDay should send you an email confirming your subscription was cancelled. Keep this email for your records.

If you're charged again after cancelling, you have documentation showing when you cancelled. Contact support immediately — they usually refund erroneous charges.

For details on what happens to your billing information after cancellation, see the billing guide.

What Happens to Your Evaluation Progress

This is the part that hurts most traders who cancel without thinking it through.

Your Progress Is Deleted Permanently

When you cancel your TradeDay subscription, your evaluation account is closed and all progress is deleted. This means:

• Your profit toward the target: Gone
• Your trading days completed (out of 5 required): Gone
• Your consistency tracking: Gone
• Your trade history: Gone
• Your drawdown status: Gone

You can't come back in 3 months and resume from where you left off. If you cancel, you're starting completely fresh when you sign up again.

Example: The Cost of Cancelling Too Early

Let's say you're on a $100K EOD account ($150/month). You've been trading for 3 weeks:

• Profit: $1,800 (need $2,500 to pass)
• Trading days: 4 out of 5 completed
• Consistency: Well within the 30% rule
• Drawdown: Barely touched, plenty of room

You're one good trading day away from passing. But you panic because you had a $400 losing day and decide to cancel.

What you lose: Three weeks of progress and $1,800 in profit toward your target. If you sign up again next month, you start at $0 profit, 0 trading days, fresh account.

What it costs: Another $150/month subscription plus potentially more resets if you fail again.

Better option: Just take one more trade session, hit your 5th trading day, make $700 more, and pass. Then you're funded and you stop paying monthly fees.

Cancelling when you're close to passing is throwing money away. If you're at 3+ trading days and over 50% toward your profit target, push through and finish.

What You Can Save Before Cancelling

TradeDay doesn't let you export your trading history or save your account stats in any official way. But you can manually save information:

• Take screenshots of your dashboard stats
• Download trade confirmations from your trading platform (Tradovate, NinjaTrader, etc.)
• Journal your trades separately so you have a record
• Note your profit, days completed, and consistency metrics

This won't help you resume your evaluation, but it helps you analyze what you did right/wrong before cancelling.

For evaluation progress tracking strategies, see the evaluation rules guide.

Refund Policy: What You Can and Can't Get Back

TradeDay's refund policy is simple: you can't get refunds for most things. But let's break down exactly what's refundable vs non-refundable.

Non-Refundable Charges

These are gone once you pay them:

Monthly Subscription Fees: Prepaid for the month. No refunds even if you cancel on day 1. You paid for 30 days of access, and TradeDay considers that delivered once they give you the account credentials.

Reset Fees: Non-refundable. Whether you paid a reset fee and cancelled immediately or paid it and traded for 3 weeks, the reset fee is gone.

Activation Fees: The $139 activation fee you pay when passing evaluation is non-refundable. Though honestly, if you passed and paid the activation fee, why are you cancelling? You're funded at that point.

Rare Refund Scenarios

The only times TradeDay might issue refunds:

Technical Issues: If TradeDay's platform was down for days and you couldn't trade, they might refund part of your subscription on a case-by-case basis.

Billing Errors: If you were double-charged or charged after cancelling, they'll refund the erroneous charge.

Unauthorized Charges: If your payment method was used without your authorization, contact support immediately.

Promotional Disputes: If you were promised something (discount, promo, etc.) that wasn't applied, they might refund the difference.

But don't expect refunds for "I changed my mind" or "It's harder than I thought." TradeDay doesn't do satisfaction refunds.

For complete details on TradeDay's official refund policy, see the refund policy guide.

What Happens If You're Funded and You Cancel

If you've already passed your evaluation and you're in funded status, cancellation works differently.

Evaluation Subscription vs Funded Account

Once you pass and get funded, your evaluation subscription automatically ends. You stop paying the $75-225/month fee. Your funded account continues indefinitely with no monthly cost (unless you're on Funded Live with the $140/month data fee).

So technically, there's nothing to cancel once you're funded — at least for the evaluation subscription.

Cancelling a Funded Account

If you want to close your funded account (maybe you're quitting trading, moving to another prop firm, or just don't want the account anymore), you need to contact TradeDay support.

There's no self-service button to close funded accounts. You email or chat with support and request account closure.

What happens when you close a funded account:

• Account is immediately closed
• Any pending payouts should still process
• Any profit you earned but didn't withdraw is lost
• You can't reopen that specific account later
• Your profit split tier progress (80%, 90%, 95%) carries over if you open new funded accounts later

Most traders don't voluntarily close funded accounts. If you're not trading actively, just leave it dormant. There's no cost to keep it open.

If You Have Multiple Accounts

You can cancel some evaluation accounts while keeping others. Each account is independent.

Example:

• Account A: $50K eval, close to failing, cancel it
• Account B: $100K funded account, keep it active
• Account C: $100K eval, making progress, keep it active

Cancelling Account A doesn't affect B or C at all.

Pausing vs Cancelling: The Smarter Option

Here's something most traders don't realize: you don't have to cancel if you just need a break.

The "Pause" Workaround

TradeDay doesn't have an official "pause" feature. But you can effectively pause your account by:

1. Stop trading but keep your subscription active
2. Let the month run out
3. Don't renew for next month (your account stays in limbo)
4. Come back later and restart your subscription

What this saves: Your account stays in the system. When you renew, you might be able to start fresh rather than waiting for a new account provisioning.

What this doesn't save: Your evaluation progress. Whether you cancel or just let the subscription lapse, your progress gets deleted after your subscription ends.

When to Pause Instead of Cancel

Pause (let subscription lapse) if:

• You need 1-2 months off but plan to come back
• You're close to passing and just need a mental break
• You want to practice more in demo before continuing
• Life circumstances require temporary focus elsewhere

Cancel immediately if:

• You're done with TradeDay permanently
• You're switching to another prop firm
• You realize futures trading isn't for you
• You want to restart completely fresh anyway

The practical difference is minimal since progress is lost either way. But psychologically, "pausing" feels less final than "cancelling."

Reactivating After Cancellation

Changed your mind? Want to come back to TradeDay after cancelling? You can.

How to Restart Your Account

Just sign up again like a new customer:

• Go to TradeDay's website
• Select your account size and drawdown type
• Pay the first month's subscription
• Get your new evaluation account

You might be able to use the same email address and login credentials, but you'll get a completely fresh evaluation account. Your old account's progress doesn't transfer.

Do You Start Over Completely?

Yes. New evaluation, zero progress, fresh start.

The only thing that might carry over: If you previously had funded accounts and earned money toward the profit split tiers (80%, 90%, 95%), that history might still be tracked in your dashboard when you sign up again. But your evaluation progress definitely starts fresh.

Discount Codes for Returning Customers

TradeDay occasionally offers "comeback" discount codes for traders who previously cancelled. Check your email — they might send you a 20-40% off promo to encourage you to restart.

Otherwise, use standard discount codes available on the discount codes page to save on your new subscription.

What About Funded Accounts If You Violate Rules?

This is different from voluntary cancellation. If TradeDay terminates your account for rule violations, that's not cancellation — that's termination.

Involuntary Termination

If you violate TradeDay's rules (see the prohibited practices guide), they can close your account without refund:

Violations that trigger termination:

• Trading during prohibited news events (Tier 1 news)
• Using prohibited software or bots
• Hedging across multiple TradeDay accounts
• Attempting to game their evaluation system
• Multiple simultaneous accounts violating their policy

What happens:

• Immediate account closure
• No refund on subscription or reset fees
• Funded accounts closed (profit forfeited)
• Potential ban from creating new accounts

This is why it's critical to understand all the rules before you start trading. Ignorance isn't an excuse — if you violate rules, you lose everything.

Common Cancellation Scenarios

Let's run through some real situations traders face:

Scenario 1: Realized Trading Isn't for You

You signed up, tried for a week, and realized you don't actually enjoy futures trading or you're not profitable.

Best Move: Cancel immediately. No point paying another month. Take the loss ($75-225), learn from it, move on. Don't let this turn into 3-6 months of subscriptions hoping it'll click.

Scenario 2: Life Emergency (Medical, Family, Job)

Something urgent came up and you can't focus on trading for a while.

Best Move: Let your current month finish, then don't renew. Come back when life stabilizes. Don't cancel immediately if you're in the middle of a paid month — you already paid, might as well get the full 30 days in case your situation improves.

Scenario 3: Close to Passing But Tilting

You're at $2,200 profit (need $2,500), 4 trading days done, but you just took a bad loss and you're tilting.

Best Move: DO NOT CANCEL. Close your trading platform. Walk away for 24-48 hours. Come back fresh, take one or two careful trades, hit your target, pass. You're so close — don't throw away weeks of work.

Scenario 4: Failed Multiple Times and Running Out of Money

You've failed 4 evaluations, spent $800+ on subscriptions and resets, still can't pass.

Best Move: Cancel and take a 3-6 month break. Go back to demo trading. Fix whatever's wrong with your strategy or risk management. TradeDay isn't going anywhere — come back when you're actually ready.

Scenario 5: Want to Try a Different Account Size

You're on $50K but you realize you need $100K for better position limits.

Best Move: You can't upgrade mid-evaluation. So cancel the $50K, immediately sign up for $100K, start fresh. You'll lose your $50K progress, but if you're early in the evaluation (under 1 week), it's worth it to switch to the right account size.

For guidance on choosing the right account size from the start, see the account sizes comparison.

Cancellation Best Practices

Here's how to handle cancellation smartly:

1. Wait Until Near Your Billing Date

If you paid on the 1st and you're cancelling on the 5th, you lose 25 days of paid access. Wait until the 28th to cancel so you get your money's worth.

2. Save Your Trading Data First

Screenshot your dashboard, export trade history from your platform, journal your key stats. You won't have access after cancelling.

3. Consider Just Pausing

Unless you're 100% done with TradeDay forever, consider just letting your subscription lapse instead of formally cancelling. Less finality, same practical result.

4. Check for Pending Charges

If you're cancelling, make sure your credit card won't be charged for next month. Verify the cancellation confirmation email arrives.

5. Don't Cancel Out of Emotion

Took a bad loss and want to rage quit? Wait 48 hours. Most cancellations done in emotional states are regretted later when you realize you threw away real progress.

6. Understand What You're Losing

If you're 3 weeks into a $100K eval with $1,800 profit and 4 trading days, cancelling throws away ~$240 in sunk costs (3 weeks × $150/month ÷ 4.3 weeks). Are you sure?

Smart Alternatives to Cancelling

Before you cancel, consider these options:

Option 1: Downgrade Account Size

Can't afford $150/month for $100K? Switch to $50K at $75/month. You'll need to cancel current account and restart, but at least you're still in the game at half the cost.

Option 2: Trade Less Aggressively

Instead of trying to pass in 5 days, spread it over 3-4 weeks. Trade once or twice per week, low stress, no rush. Your subscription stays active but you're not forcing it.

Option 3: Take a 1-Month Break

Let current month expire, skip next month's renewal, come back in Month 3. This gives you time to reset mentally without fully cancelling.

Option 4: Ask for Support

If you're struggling with platform issues, rule confusion, or technical problems, contact TradeDay support before cancelling. They might help solve the issue or clarify rules you misunderstood.

Option 5: Switch Drawdown Types

Maybe you picked Intraday and the real-time drawdown tracking is killing you. Cancel, restart with EOD drawdown. You lose progress but get more flexibility going forward.

For complete details on choosing the right drawdown type, see the drawdown comparison guide.

Frequently Asked Questions

Can I cancel and get a refund if I haven't started trading?

No. Once you pay and get account access, there's no refund — even if you never place a trade. The subscription fee is for account access, not for passing the evaluation.

What happens to my credit card after I cancel?

TradeDay should stop charging your card after cancellation. But monitor your statements for the next 2-3 months to ensure no erroneous charges slip through.

Can I transfer my progress to a new account if I cancel?

No. Progress is tied to the specific account. Cancel it and the progress is gone forever. You can't transfer stats, profit, or trading days to a new account.

If I cancel mid-month, do I keep access until month-end?

No. Cancellation is immediate. You lose access right when you cancel, even if you've paid through the end of the month. This is why timing matters — cancel near the end of your billing cycle.

Can TradeDay force me to stay subscribed?

No. You can cancel anytime for any reason. They don't have retention departments that try to talk you out of it or make you jump through hoops.

What if I cancel but change my mind 5 minutes later?

If you cancelled and immediately regret it, contact support right away. If they haven't fully processed it yet, they might be able to reverse it. But don't count on it — once it's cancelled, it's usually final.

Do funded accounts automatically cancel when I hit max drawdown?

That's not cancellation — that's account closure due to rule violation. You don't cancel it; TradeDay closes it because you failed the drawdown limit. Different process, same result: account ends.

Can I cancel just one funded account if I have multiple?

Yes. Each account is independent. You can close one funded account while keeping others active. Contact support to close specific funded accounts.

Bottom Line: You Can Cancel, But Think First

TradeDay's cancellation policy is straightforward: cancel anytime, no fees, no refunds, progress lost. It's simple and fair.

But most traders who cancel do it emotionally or impulsively after a bad loss. They don't think through what they're losing or consider alternatives like pausing or switching account types.

Before you cancel, ask yourself:

• Am I close to passing? (If yes, push through one more week)
• Can I afford another month to give it a real shot? (If yes, keep going)
• Did I actually give this a fair try? (If no, stay a bit longer)
• Am I cancelling out of tilt or rational decision-making? (If tilt, wait 48 hours)

If after honest reflection you still want to cancel, go ahead. TradeDay will be there if you want to come back later. No shame in taking a break or realizing prop trading isn't for you.

For complete details on TradeDay's rules, features, and whether it's right for you, check the main TradeDay review.

Cancel if you need to. But don't throw away progress unnecessarily.

Your Next Steps

‍👉 Start Trading at TradeDay Today

‍👉 Read My Full TradeDay Review

‍👉 Check out TradeDay´s Payout Rules

‍

‍

‍