TopOneFutures Refund Policy: Full Terms and Conditions

Before you buy any prop firm account, you should be crystal clear on what happens if you change your mind. With TopOneFutures, that question has a very direct answer: there are no refunds.
That may sound harsh at first, but it’s also simple, transparent, and consistently enforced — which is more than can be said for many firms that hide behind vague exceptions.

In this article, I’ll break down TopOneFutures’ refund policy in plain language, explain why it exists, what it applies to, where traders usually misunderstand it, and how to protect yourself before purchasing. If you want to avoid frustration, chargeback issues, or false expectations, read this before you click “buy”.

Quick heads-up: This article is based on my real experience with TopOneFutures and the info available when I published/updated this. Things change in prop trading — rules, payouts, promos, all of it.

For the absolute latest, check TopOneFutures website or their help center.

Refund Policy at Top One Futures — The Short Version

TopOneFutures operates under a strict no-refund policy.

That means:

• all account purchases are final
• refunds are not issued under any circumstances
• this applies even if you never place a single trade
• this applies even if the account is unused
• this applies regardless of outcome or performance

Once payment is completed, the transaction is considered closed.

There are no trial periods, cooling-off windows, or conditional refunds tied to activity, performance, or time.

What “No Refund” Actually Means in Practice

A lot of traders read “no refunds” and still assume there are edge cases. With TopOneFutures, there aren’t.

Let’s be very explicit about what does not qualify for a refund:

• You bought the wrong account size
• You misunderstood the rules
• You failed the evaluation on day one
• You didn’t have time to trade
• You changed your strategy after purchase
• You never logged in
• You never connected a platform
• You decided prop trading isn’t for you

In all of these cases, the answer is the same: no refund.

This is not a gray area or something handled case-by-case. It’s a firm policy.

Why TopOneFutures Enforces a Strict No-Refund Policy

This policy exists for structural reasons, not as a punishment.

From the firm’s perspective, once an account is created:

• infrastructure resources are allocated
• risk systems are provisioned
• platform access is enabled
• account tracking and monitoring begins

Even if you never trade, the account is no longer “unused” on their end.

More importantly, refund flexibility is one of the most abused loopholes in prop trading. Without a strict policy, firms get hit with:

• traders buying accounts to “test rules” and refunding
• chargebacks after losses
• repeated abuse across multiple accounts
• disputes tied to subjective expectations

A hard no-refund line removes ambiguity and abuse — and keeps pricing lower for traders who are serious.

Refund Policy Applies to All Account Types

The no-refund rule applies universally, regardless of account structure.

That includes:

• evaluation accounts
• Elite Challenge accounts
• Instant Sim Funded accounts
• discounted or promotional purchases
• accounts purchased during sales

Discounts do not create exceptions. Promotions do not create exceptions. Bundles do not create exceptions.

If you purchase it, you own it — for better or worse.

“Even If I Haven’t Traded?” — Yes, Still No Refund

This is one of the most common misunderstandings.

At TopOneFutures, trading activity is irrelevant to refund eligibility.

Whether you:

• traded 100 contracts, or
• traded zero contracts

…the policy remains the same.

The moment the account is issued, the transaction is final.

This is why it’s critical to understand the rules and structure before purchasing, not after.

How This Compares to Other Prop Firms

Some prop firms advertise “refunds” — but usually with heavy conditions:

• refund only after passing
• refund only after first payout
• refund as a fee credit, not cash
• refund delayed or capped

TopOneFutures doesn’t play that game. There is no implied refund promise baked into pricing.

You’re paying for:

• access to the evaluation or funded structure
• the opportunity to trade under their rules

Nothing more, nothing less.

That transparency is actually a positive — as long as you go in with eyes open.

Common Trader Mistakes That Lead to Refund Complaints

Refund complaints almost always trace back to pre-purchase mistakes, not post-purchase problems.

Here are the big ones.

1. Buying Before Fully Understanding the Rules

Some traders buy first and read later. That’s backwards.

Misunderstanding:

• drawdown mechanics
• daily loss limits
• scaling rules
• payout conditions

…is not grounds for a refund.

2. Buying the Wrong Account Size

If you buy too large:

• risk feels tighter
• pressure increases
• mistakes multiply

If you buy too small:

• profit targets feel restrictive

Neither scenario creates refund eligibility.

3. Treating the Purchase Like a Subscription

TopOneFutures accounts are not SaaS subscriptions. You’re not paying for “time” — you’re paying for access under rules.

There is no pause, rollback, or refund logic tied to usage.

4. Assuming Support Can Override Policy

Support can explain rules and help with technical issues. They cannot override refund policy.

No matter how polite the request, the answer will be the same.

What You Can Do Before Purchasing (And Should)

Since refunds are not an option, the only protection you have is due diligence upfront.

Before purchasing, you should:

• read the full rule set
• understand drawdown behavior
• know exactly when accounts fail
• confirm payout structure aligns with your style
• verify platform compatibility
• be realistic about your time commitment

If anything is unclear, contact support before buying, not after.

That’s explicitly what TopOneFutures recommends — and it’s good advice.

Why This Policy Actually Rewards Serious Traders

At first glance, no refunds feels trader-unfriendly. In reality, it filters behavior.

A strict policy:

• discourages impulse buying
• reduces rule-gaming
• keeps pricing predictable
• protects payout pools
• stabilizes the firm long-term

For disciplined traders who plan ahead, this is a net positive.

Firms that cave on refunds often compensate by:

• tightening rules
• slowing payouts
• adding hidden restrictions

TopOneFutures does the opposite: strict entry, consistent enforcement.

Refunds vs. Chargebacks: Don’t Go There

One final point that needs to be said clearly.

Attempting chargebacks after a failed evaluation or loss:

• violates terms
• can get you permanently banned
• may lead to account blacklisting
• can impact future purchases

Even if a payment processor temporarily sides with you, prop firms do track this behavior.

If you plan to trade prop firms long-term, chargebacks are a bad move.

The Bottom Line on TopOneFutures Refunds

TopOneFutures’ refund policy is simple, strict, and predictable:

• no refunds
• no exceptions
• no gray areas

You are paying for access to a structured opportunity, not guaranteed success.

If you approach it with preparation and intent, the policy won’t matter — because you won’t need a refund. If you approach it impulsively, it will matter very quickly.

The responsibility is front-loaded. That’s the deal.

If you’re comfortable with that level of accountability, TopOneFutures is clear about what you’re getting into.

Your Next Steps

‍👉 Start Trading at TopOneFutures Today

‍👉 Read My Full TopOneFutures Review

‍👉 Start earning besides Trading with TopOneFutures Affiliate Program