TakeProfitTrader Support Languages

TakeProfitTrader offers support in 8 languages beyond English, covering traders from Europe, Latin America, and parts of Eastern Europe. If you speak Spanish, Portuguese, Norwegian, Swedish, Latvian, Russian, or Ukrainian, you can get help in your native language through Live Chat Support. But here's what most traders don't realize: not all languages have 24/5 coverage, and response times vary depending on which language you're using.

This guide covers which languages TakeProfitTrader supports, how to access support in your language, what to expect in terms of response times, and what to do if your language isn't on the list.

Why I trade with TakeProfitTrader: I've been running TakeProfitTrader accounts for months now—passed evaluations, activated PRO, withdrawn profits, and dealt with their support team. This assessment is based on real money in, real money out.

That said, no prop firm is perfect. TakeProfitTrader has strengths (day-one payouts, simple evaluation) and weaknesses (expensive PRO resets, intraday trailing on funded accounts) that I've documented honestly. For a complete breakdown of their account tiers, pricing, and what to expect at each stage, read my full TakeProfitTrader accounts overview. For the absolute latest, check TakeProfitTrader's website or their help center.

Supported Languages at TakeProfitTrader

TakeProfitTrader provides customer support in the following languages:

Primary language:

• English (24/5 coverage, fastest response times)

Additional supported languages:

• Spanish (Español)
• Portuguese (Português)
• Norwegian (Norsk)
• Swedish (Svenska)
• Latvian (Latviešu)
• Russian (Русский)
• Ukrainian (Українська)

Total: 8 languages supported.

These languages were chosen based on TakeProfitTrader's trader demographics. The company has significant user bases in Spain, Latin America, Brazil, Scandinavia, and Eastern Europe, so these languages cover the majority of their non-English-speaking customers.

How to Access Support in Your Language

TakeProfitTrader's primary support channel is Live Chat, available 24 hours a day, 5 days a week (Monday through Friday). Here's how to get help in your preferred language:

Step 1: Go to the TakeProfitTrader help center

Visit takeprofittraderhelp.zendesk.com or click the "Support" link from your dashboard.

Step 2: Open Live Chat

Look for the Live Chat widget (usually in the bottom-right corner of the page). Click to open it.

Step 3: Select your language

When the chat window opens, you'll see a language selector. Choose your preferred language from the dropdown menu.

Step 4: Start your conversation

Type your question or issue in your selected language. A support agent fluent in that language will respond.

Important: If no agents are currently available in your language, you may see a message indicating wait times or suggesting you switch to English for faster service.

Response Times by Language

Not all languages have the same coverage. Here's what to expect:

English: Fastest response (under 5 minutes), 24/5 coverage, largest support team.

Spanish & Portuguese: Strong coverage during European/Latin American business hours (8 AM - 10 PM CET). Response times usually under 15 minutes.

Norwegian & Swedish: Scandinavian business hours (9 AM - 6 PM CET), 15-30 minute response times. Outside these hours, use English.

Latvian, Russian & Ukrainian: Limited coverage during European hours (9 AM - 6 PM EET), 30 minutes to 1 hour response times.

General rule: If you need immediate help and your language has slower response times, switching to English gets you an answer faster.

Email Support in Different Languages

You can email TakeProfitTrader's support team in any of the 8 supported languages at support@takeprofittrader.com.

Response time: 24-48 hours, regardless of language (English may be slightly faster).

When to use email: Send screenshots/documents, complex issues, outside Live Chat hours, or prefer written communication over chat.

What If Your Language Isn't Supported?

If your native language isn't on the list, you have three options:

Option 1: Use English – All agents speak English fluently. Use Google Translate if needed.

Option 2: Use a supported language you know – If you speak Spanish, Portuguese, or Russian as a second language, use those.

Option 3: Request language support – Contact TakeProfitTrader and ask if they're planning to add your language. They expand based on trader demand.

Commonly requested but not yet supported: French, German, Italian, Turkish, Arabic, Chinese.

Why These Specific Languages?

TakeProfitTrader's language selection reflects where their traders are located:

Spanish: Large trader base in Spain, Mexico, and Latin America.

Portuguese: Significant presence in Brazil's growing futures trading community.

Norwegian & Swedish: Active Scandinavian traders, plus founder James Sixsmith's hockey connections to Norway.

Latvian: Tech-savvy trading community with operational ties to the region.

Russian & Ukrainian: Many Eastern European traders from non-restricted countries.

The languages aren't random—they're based on actual user demographics and trading activity.

Changing Language Preferences in Your Dashboard

To change your dashboard language:

1. Log in to your dashboard
2. Go to profile settings (top-right corner)
3. Select "Language" or "Preferences"
4. Choose your preferred language
5. Save changes

Your dashboard, menus, and interface text will update. Some technical terms (like "drawdown," "position size") may remain in English because they're industry-standard without direct translations.

Common Issues by Region

Certain regions have specific questions that come up more frequently:

Latin America: Payment method issues (banks blocking international transactions), KYC verification with non-standard documents, timezone confusion for news trading.

Scandinavia: Tax reporting for funded profits, platform connection issues, PRO+ qualification questions.

Eastern Europe: Restricted country status (Ukraine is currently restricted), payment methods for their region, currency conversion for withdrawals.

Check TakeProfitTrader's help center for region-specific FAQs before contacting support.

FAQ: Support Languages

Can I switch languages mid-conversation? Yes. Let the agent know and they can transfer you or continue in English if bilingual.

Are all agents fluent in their languages? Yes. TakeProfitTrader uses native or fluent speakers, not machine translation.

What if I'm in a restricted country but speak a supported language? Support can help with general questions but won't assist with account creation or KYC if you're restricted.

Does phone support offer multiple languages? TakeProfitTrader primarily offers Live Chat and email—no public phone line.

Will more languages be added? Possibly. They expand based on trader demand and regional growth.

Bottom Line

TakeProfitTrader supports 8 languages (English, Spanish, Portuguese, Norwegian, Swedish, Latvian, Russian, Ukrainian) through Live Chat and email. English has the fastest response times and 24/5 coverage, while other languages have varying availability based on regional business hours. If your language isn't supported, use English or request that your language be added—TakeProfitTrader expands language support based on trader demand.