FundingPips Customer Agreement: Key Terms Every Trader Should Know

The FundingPips customer agreement runs thousands of words and contains clauses that directly affect your trading, your payouts, and your account standing—yet most traders click "accept" without reading a single paragraph.

After going through the agreement myself, I've pulled out the sections that actually matter for your day-to-day trading experience. Some of these clauses protect you; others give FundingPips significant discretion that you should understand before committing money.

Quick heads-up: This article is based on my real experience with Fundingpips and the info available when I published/updated this. Things change in prop trading — rules, payouts, promos, all of it.

For the absolute latest, check Fundingpips website or their help center.

Why the Customer Agreement Actually Matters

Every trader signs the same agreement. Every trader is bound by the same terms. When disputes arise—payout denials, account terminations, rule interpretation disagreements—the customer agreement is what FundingPips points to. Understanding it upfront prevents nasty surprises.

Think of it this way: you're entering a business relationship with financial stakes. Would you sign a business contract without reading it? The evaluation fee might be a few hundred dollars, but a funded account could eventually represent thousands in payouts. That's worth understanding the rules of engagement.

Account Termination Clauses

The sections covering when FundingPips can terminate your account deserve the most attention. These aren't just drawdown breaches—there are behavior-based terminations you might not expect.

Immediate Termination Triggers

The agreement typically lists actions that result in instant account closure with no appeal:

• Breaching maximum drawdown (obvious)
• Violating daily loss limits (obvious)
• Trading during restricted news windows
• Using prohibited trading strategies (arbitrage, latency exploitation)
• Account sharing or third-party trading
• Providing false information during signup
• Operating multiple accounts beyond allowed limits

Most of these make sense. The news trading restrictions and prohibited strategies sections require careful reading though—you need to know exactly what counts as a violation before you start trading.

Discretionary Termination Rights

Here's where it gets more interesting. Most prop firm agreements include language giving the company discretion to terminate accounts for reasons beyond specific rule violations. This typically includes:

• "Suspicious trading activity" (vague by design)
• Trading patterns consistent with prohibited strategies
• Activity suggesting account management or copy trading services
• Any behavior the firm determines violates the "spirit" of the agreement

These discretionary clauses exist partly to catch sophisticated rule-benders who technically comply with specific rules while violating intent. But they also create ambiguity. If FundingPips decides your trading "looks suspicious," they have contractual grounds to act even if you can't point to a specific rule you violated.

Payout Terms and Conditions

The payout section defines when you can withdraw, how much, and under what conditions. These terms directly affect your profitability.

Withdrawal Eligibility Requirements

Before requesting any payout, you typically must:

• Complete minimum trading day requirements
• Be in profit above the minimum withdrawal threshold
• Have no pending rule violation reviews
• Complete any required verification steps

Miss any requirement and your payout request gets rejected or delayed. The trading day requirement is especially important—you can't just hit the profit target quickly and withdraw. You need to demonstrate consistent trading activity over multiple days.

Payout Processing Rights

The agreement typically grants FundingPips reasonable time to process payouts—usually stated as 1-7 business days or similar. They're not obligated to process same-day or provide specific delivery timelines.

More importantly, the agreement usually reserves the right to delay payouts for review. If something about your trading triggers scrutiny, they can hold your payout while investigating. This isn't automatic denial—it's a pause while they verify everything is legitimate.

Profit Split and Scaling

The agreement defines your profit split percentage and any scaling provisions. Read carefully for:

• Starting profit split (typically 80/20 or similar)
• Conditions for improving the split
• Whether scaling is guaranteed or discretionary
• Timeline for split improvements

Some firms present scaling as near-automatic if you trade well. The agreement language might be more conditional—"may increase" rather than "will increase" based on performance metrics.

Intellectual Property and Data Rights

A section most traders skip entirely. The agreement covers what FundingPips can do with your trading data and what you can say about them.

Your Trading Data

By signing up, you typically grant FundingPips rights to analyze your trading patterns, use anonymized data for research or marketing, and monitor your activity. This is standard and necessary for their risk management—they need to watch for prohibited strategies.

The question is whether they can use your data in ways you might not expect. Some agreements permit sharing aggregated trading statistics, performance data, or even featuring successful traders in marketing (usually with additional consent).

Non-Disparagement Clauses

Some prop firm agreements include language restricting what you can say publicly about the company. These "non-disparagement" clauses might limit your ability to post negative reviews or criticize the firm on social media.

The enforceability of such clauses varies by jurisdiction, and many traders ignore them entirely. But if you're planning to document your experience publicly, understand what you technically agreed to.

Confidentiality

You're typically restricted from sharing proprietary information about FundingPips' operations, technology, or business practices. This doesn't prevent normal discussion of your trading experience, but it might affect what specific operational details you can share.

Dispute Resolution Terms

When things go wrong, how do you seek recourse? The dispute resolution section determines your options.

Arbitration Clauses

Many prop firm agreements include mandatory arbitration provisions, meaning you agree to resolve disputes through arbitration rather than court. Arbitration can be faster and cheaper than litigation, but it also typically means:

• No jury trial
• Limited discovery process
• Potentially less favorable venue for consumers
• Decisions are usually final with limited appeal rights

Check whether the agreement specifies the arbitration body, location, and who pays arbitration costs. These details matter if you ever need to use the process.

Jurisdiction and Governing Law

The agreement specifies which country's laws govern the contract and where disputes would be handled. If FundingPips is based in a different country than you, this could mean traveling internationally for any legal proceedings—or that your local consumer protection laws don't apply.

Limitation of Liability

Standard in almost every commercial agreement: clauses limiting what FundingPips owes you even if they're at fault. Typically, liability is capped at the amount you paid (your evaluation fee) or some similar limitation. Don't expect to sue for consequential damages, lost profits, or emotional distress.

Changes to Terms

The agreement almost certainly includes a clause allowing FundingPips to modify terms with notice—often just by posting updated terms on their website. This means:

• The rules you signed up under might change
• You're responsible for checking for updates
• Continued use after changes typically means acceptance
• Major changes might or might not trigger a notification email

This is industry standard and not necessarily nefarious. Companies need flexibility to update terms. But it means you can't assume the rules that applied when you started still apply today. Periodic reviews of current terms are wise.

Key Definitions That Affect Your Trading

Legal agreements define terms precisely, and those definitions matter. Watch for:

"Trading Day"

What counts as an active trading day? Some firms require a minimum trade duration, position size, or number of trades. Others just need one executed trade. The definition affects how quickly you can reach payout eligibility.

"Profit"

Is it realized profit only, or does it include open positions? When exactly is profit calculated for payout purposes? End of day? Moment of request? These details affect your withdrawal timing.

"Maximum Drawdown"

Is it calculated from starting balance, highest achieved balance, or highest equity? The trailing drawdown mechanics should be clearly defined—ambiguity here causes disputes.

"News Events"

Which events trigger trading restrictions? The agreement should reference a specific calendar or list. If it says "high-impact news events" without defining what qualifies, there's interpretation risk.

What the Agreement Doesn't Cover

Sometimes what's missing matters as much as what's included.

Guarantee of Payout

No prop firm agreement guarantees you'll receive payouts even if you're profitable. There's always conditional language—"subject to compliance," "upon verification," "at company's discretion." You have no contractual entitlement to profits if FundingPips determines you violated terms.

Platform Performance

Agreements typically disclaim responsibility for platform outages, execution delays, or technical issues beyond their reasonable control. If you get stopped out during a server malfunction, the agreement probably doesn't promise compensation.

Evaluation Success

Obviously, nothing guarantees you'll pass the evaluation. But also nothing prevents changes to profit targets, drawdown limits, or other parameters for future challenges. The terms of your specific challenge should be documented at purchase.

Reading the Agreement Effectively

I'm not suggesting you hire a lawyer to review a $300 evaluation purchase. But strategic reading helps.

Focus on these sections:

1. Termination conditions (what gets you kicked out)
2. Payout terms (when and how you get paid)
3. Dispute resolution (your recourse if something goes wrong)
4. Prohibited activities (what you can't do)

Skim these sections:

1. Standard legal boilerplate (general representations, warranties)
2. Privacy policy details (important but standard)
3. Technical definitions that don't affect your trading

Look for red flags:

• Extremely broad termination discretion with no appeal process
• Payout terms with many subjective conditions
• Unusual restrictions on discussing your experience
• No contact information for disputes

The Bottom Line on Customer Agreements

The FundingPips customer agreement, like most prop firm contracts, is designed to protect the company. That's not necessarily bad—businesses need legal protection to operate. But it means the document isn't written with your interests as the primary concern.

Understanding the agreement lets you make an informed decision about whether the terms work for you. If something seems unreasonably one-sided, that's information. If the dispute resolution process seems unfair, factor that into your risk assessment.

Most traders never have problems that require referencing the agreement. They trade, they either pass or fail, and they move on. But the traders who do encounter issues—payout disputes, unexpected terminations, rule interpretation disagreements—are the ones who wish they'd read more carefully upfront.

Take 30 minutes before you purchase. Read the sections that matter. Understand what you're agreeing to. Then make your decision with clear eyes.

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