Alpha Futures Refund Policy: When Can You Get Your Money Back?

Short answer on Alpha Futures refunds: There aren't any.

Once you pay for an evaluation subscription or activation fee, that money is gone. Alpha Futures has a strict no-refund policy across the board. I've seen traders learn this the hard way after assuming they could get a partial refund mid-month.

Here's exactly what you need to know before spending money with Alpha.

Why I trade with Alpha Futures: I've been running Alpha Futures accounts across multiple plans—passed evaluations, activated funded accounts, withdrawn profits, and dealt with their support team. This assessment is based on real money in, real money out.

That said, no prop firm is perfect. Alpha Futures has strengths (subscription model with no reset fees, EOD trailing drawdown, up to 90% profit split) and weaknesses (DLG can lock you out early, consistency rule math is strict on Standard, Zero plan has payout caps) that I've documented honestly. For a complete breakdown of their account types, pricing, and what to expect at each stage, read my full Alpha Futures accounts overview. For the absolute latest, check Alpha Futures' website.

The Official Refund Policy

Alpha Futures states it directly: Subscriptions and activation fees are non-refundable.

What's NOT refundable:

• Monthly evaluation subscription fees
• Activation fees ($149 for Standard/Advanced)
• Reset fees
• Any partial month if you cancel mid-cycle

What IS refundable:

• Nothing. Seriously.

This isn't unusual for prop firms—most operate the same way. But Alpha's subscription model makes it particularly important to understand because you're paying monthly rather than a one-time evaluation fee.

How the Subscription Model Affects Refunds

Unlike prop firms with one-time evaluation fees, Alpha charges monthly until you pass or cancel.

The cycle works like this:

1. You purchase an evaluation (e.g., $79/month for Standard 50K)
2. That payment covers 30 days of evaluation access
3. If you fail before the month ends, your account stays active until rebill date
4. On rebill date, you're charged again and your account resets automatically
5. This continues monthly until you pass or cancel

The refund implications:

• Fail on day 3? You still have 27 days of access, but no refund for the "unused" portion
• Cancel on day 15? No refund for the remaining 15 days
• Pass on day 28? You've paid for the full month regardless
• Breach your account 1 hour after rebill? That charge stands

There's no prorating. Each monthly payment is final the moment it processes.

What Happens When You Cancel

Canceling your Alpha Futures subscription doesn't trigger a refund—it just stops future charges.

When you cancel mid-cycle:

• Your account remains active until the current billing period ends
• You can continue trading until that date
• No refund for remaining days
• No automatic reset if you breach after canceling

Example: You paid on January 5th, cancel on January 20th. Your account stays active until February 5th. You can keep trading (and potentially pass) during those remaining days. But you won't get money back for January 20th through February 5th.

How to cancel: Go to your Alpha Futures dashboard → Billing section → Cancel subscription. Do this before your rebill date if you want to stop future charges.

The Activation Fee Question

The $149 activation fee (required for Standard and Advanced accounts after passing) is also non-refundable.

Common scenario that burns people:

1. Trader passes evaluation
2. Pays $149 activation fee
3. Gets Qualified Account access
4. Breaches the account on day 2
5. Wants activation fee refunded

That refund isn't happening. The activation fee is a one-time cost to access your Qualified Account. Once paid, it's done—regardless of how long your funded account survives.

Zero plan avoids this entirely since there's no activation fee. But Standard and Advanced traders should factor this into their cost-to-funded calculations.

Can You Get a Refund for Technical Issues?

This is the one gray area. If Alpha's platform has technical problems that directly cause you to breach—and you can prove it—they may work with you.

Potentially contestable situations:

• Platform outage during market hours preventing you from closing positions
• Incorrect data display causing wrong trading decisions
• System errors that execute unintended orders

What to do:

1. Document everything immediately (screenshots, timestamps)
2. Contact Alpha support within 24 hours
3. Explain the technical issue clearly
4. Request account review

Alpha's support has discretion here. I've heard of traders getting account resets (not refunds) when legitimate technical issues occurred. But don't count on this—it's case-by-case and requires solid documentation.

What won't work:

• "My internet went out" (that's your responsibility)
• "I didn't understand the rules" (they're clearly posted)
• "The market moved against me too fast" (that's trading)

Chargebacks: A Bad Idea

Some traders consider disputing charges through their credit card after failing evaluations. Don't.

What happens if you chargeback:

• Alpha will ban your account permanently
• You'll likely be blacklisted from Alpha Capital (their forex firm too)
• Your name may be shared with other prop firms
• You might win the dispute initially but lose on appeal with documentation
• It creates legal headaches

Prop firms track chargeback attempts. The industry is smaller than you think, and firms share information about problematic traders. A $79 chargeback isn't worth being banned from multiple firms.

How to Minimize Financial Risk

Since refunds aren't available, focus on not needing one.

Before purchasing:

• Read all rules thoroughly (especially drawdown and consistency)
• Understand the daily loss guard and MLL mechanics
• Know the trading hours and position closing requirements
• Verify your strategy works within their parameters
• Start with the smallest account size to test compatibility

During evaluation:

• Don't size up too fast
• Respect the 2% daily loss guard on Zero evaluations
• Watch your consistency percentage daily
• Close positions before 4:59 PM ET
• Cancel before rebill if you're not actively trading

Strategic timing:

• Don't buy evaluations right before holidays or periods you can't trade
• Start fresh at the beginning of your billing cycle, not mid-month
• If you're going to fail, fail early—you still have the rest of the month to practice

What "Unlimited Resets" Actually Means

Alpha advertises unlimited evaluation resets, which sounds like financial protection. It's not.

How resets work:

• After breaching, you can reset your evaluation to try again
• Reset fees: $59 for Standard, equal to monthly subscription for Advanced
• You can reset as many times as you want during your billing period
• On rebill date, failed accounts reset automatically (no additional reset fee)

The financial reality:

• Breach on day 5, reset for $59 = you've now spent $138 for one month
• Breach again on day 15, reset for another $59 = $197 total
• Or just wait for rebill and get a free reset

Unlimited resets aren't free resets. They're paid resets with no cap on how many you can buy. If you're breaching frequently, waiting for the monthly rebill is cheaper than paying reset fees.

Comparison: Alpha vs Other Prop Firm Refund Policies

Most futures prop firms don't offer refunds. FTMO's model (refunding evaluation fees upon passing) is the exception, and they're primarily forex-focused.

The Real Cost Protection Strategy

Since you can't get refunds, your protection comes from:

1. Starting small – Test with $50K Standard ($79/month) before committing to larger accounts
2. Understanding rules completely – Most breaches come from rule misunderstandings, not bad trades
3. Treating subscription timing strategically – Don't pay for months you won't trade
4. Passing quickly – The longer you take, the more subscription months you pay
5. Using Zero plan for testing – $99/month with no activation fee lets you test Alpha's ecosystem cheaply

Budget realistically. If you expect to take 2-3 months to pass, that's $237-$316 for Standard 50K before activation. No refunds if it takes longer.

Bottom Line

Alpha Futures doesn't do refunds. Not partial, not full, not for technical issues (usually), not for anything. Once you pay, that money is committed.

This isn't predatory—it's standard industry practice. But it means you need to enter with eyes open, understand all the rules, and only spend money you're prepared to lose if things don't work out.

Treat evaluation fees like trading capital: risk what you can afford to lose.